Financial Systems Specialist

1 day ago


Melbourne, Victoria, Australia Department of Energy, Environment and Climate Action Full time

Department of Energy, Environment and Climate Action is seeking a highly skilled Financial Systems Specialist to join their team. This role will be responsible for the management of demand and delivery against SLAs of Service Requests, Incidents, and Requested Items. The ideal candidate will have experience in supporting finance systems and teams, with Oracle Fusion Cloud ERP being a must.

The successful incumbent will closely work with various stakeholders to enable the delivery of new functionality and upgrades through projects supported by the project team. They will be accountable for ensuring the delivery of all Technical Business as Usual, run activities of the finance applications, and ensuring compliance with system patching, user access, and system audit logging.

Key requirements for this position include:

  • Experience in the support Finance systems and teams (Oracle Fusion Cloud ERP experience is a must)
  • Experience with Service Management Software, preferably ServiceNow, for assignment of Service Request, Incidents, and Problem tickets
  • Strong experience in the management of support queues and reporting against SLA's
  • Detailed understanding of Software Development Life Cycle methodology, and the management of implementation of changes in accordance with a Change and Release schedule
  • Detailed documentation development experience in the creation and maintenance of Standard Operating Procedures and Configuration Workbooks
  • Strong stakeholder management skills and experience both managing customers and third-party suppliers
  • Formal qualifications in ICT or a related field (preferred)

This is an ongoing position with flexible work arrangements available within Victoria. A competitive salary of $120,000 - $150,000 per annum, depending on experience, is offered.

To be considered for this position, applicants are encouraged to submit a resume and cover letter summarising their skills and relevant experience.



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