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Department Head

2 months ago

Canberra, ACT, Australia H&M Group Full time

About the Role

We are seeking a highly motivated and experienced Department Manager to join our team at H&M Group. As a Department Manager, you will be responsible for leading a team of Sales Advisors and driving sales and profit growth in your department.

Key Responsibilities

  • Analyse and follow up sales and profit KPIs for your department and work with the Visual Merchandisers to maximise sales.
  • Drive the Hello Member program in line with country goals.
  • Ensure your department meets H&M standards and follow up using the Customer Experience Tool.
  • Work with your Visual Team to implement the Commercial Handbook.
  • Evaluate and manage the performance of your team, providing regular feedback and executing performance development reviews.
  • Develop a talent pipeline in your department to support the business and store needs.

Requirements

  • Customer-centric mindset.
  • Experience analysing commercial reports and formulating plans to maximise sales.
  • Strong organisational skills and ability to prioritise multiple tasks.
  • Excellent communication and relationship-building skills.
  • Ability to delegate, follow up and provide straightforward feedback to coach and develop your team.
  • Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.

About H&M Group

H&M Group is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion and quality at the best price in a sustainable way.

What We Offer

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.

Inclusion and Diversity

H&M Group is committed to creating and maintaining inclusive, diverse and equitable workplaces throughout our organisation. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application.