Department Head

3 weeks ago

Canberra, ACT, Australia H&M Group Full time

Job Overview

As a Department Manager at H&M Group, you will play a crucial role in supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You will ensure you have a Great Team and support their development, working with succession planning, talent development, and structured performance management for your team based on results, values, and leadership.

Key Responsibilities:

  • Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual Merchandisers you take action to maximise sales.
  • Drive Hello Member program in line with country goals.
  • Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.
  • Together with your Visual Team, you ensure the implementation of the Commercial Handbook.
  • Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up, and take any appropriate action to improve performance and develop your team.
  • Actively work with a talent pipeline in your department to support the business and store needs.

Requirements:

  • Customer centric mindset.
  • Experience analysing commercial reports and formulating plans to maximise sales.
  • Strong organisational skills and the ability to prioritise multiple tasks based on the needs of our fast-paced business.
  • Demonstrates excellent communication and relationship building skills.
  • The ability to delegate, follow up, and provide straightforward feedback with the goal to coach and develop your team.
  • Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.

Additional Information:

This is a full-time role working a 7-day rotating roster including some weekends and late nights. Due to data policies, we only accept applications through our career page.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M.

  • Department Head

    3 weeks ago

    Canberra, ACT, Australia H&M Group Full time

    Job SummaryAs a Department Head at H&M Group, you will be responsible for driving sales and profit growth in your department. You will work closely with the Visual Merchandisers to maximize sales and ensure that your department meets H&M standards.Key Responsibilities:Analyse and follow up sales and profit KPIs for your department.Drive the Hello Member...

  • Housekeeping Department Head

    3 weeks ago

    Canberra, ACT, Australia Grupo Mantra Full time

    Mantra Sydney Central is a stylish apartment-style accommodation located in the heart of Sydney's main entertainment district.We are seeking a full-time Housekeeping Department Head to lead the effective running of the housekeeping team and department.About the Role:Maintain the day-to-day supervision of the entire housekeeping team.Drive the productivity,...

  • Housekeeping Department Head

    3 weeks ago

    Canberra, ACT, Australia Grupo Mantra Full time

    Mantra Sydney Central offers stylish apartment-style accommodation in the heart of Sydney's main entertainment district.We are currently seeking a full-time Housekeeping Department Head to lead the effective running of the housekeeping team and department.Key Responsibilities:Maintain the day-to-day supervision of the entire housekeeping team.Drive the...

  • Department Head

    1 month ago

    Canberra, ACT, Australia H&M Group Full time

    About the RoleWe are seeking a highly motivated and experienced Department Manager to join our team at H&M Group. As a Department Manager, you will be responsible for leading a team of Sales Advisors and driving sales and profit growth in your department.Key ResponsibilitiesAnalyse and follow up sales and profit KPIs for your department and work with the...

  • Department Head

    1 week ago

    Canberra, ACT, Australia H&M Group Full time

    Job SummaryAs a Department Manager at H&M Group, you will play a key role in supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You will ensure you have a Great Team and support their development, working with succession planning, talent development, and structured...

  • Department Head

    2 weeks ago

    Canberra, ACT, Australia H&M Group Full time

    Job OverviewThe Department Manager role at H&M Group is a dynamic position that requires a positive, inclusive, and creative leader who can drive sales and profit goals while fostering a positive team environment.Key ResponsibilitiesRegularly analyze and follow up on sales and profit KPIs for the department, working closely with visual merchandisers to...

  • Department Head

    1 week ago

    Canberra, ACT, Australia H&M Group Full time

    Job SummaryAs a Department Manager, you will play a crucial role in supporting the Sales and Profit goals of our store.Our ideal candidate is a positive, inclusive, and creative leader who enjoys being on the shop floor with colleagues and customers. You will have a desire to learn and grow, and share this passion with your team of Sales Advisors.Key...

  • Department Head

    3 weeks ago

    Canberra, ACT, Australia Target Full time

    About UsAt Target, we're committed to delivering an exceptional customer experience. Our team is passionate about creating a better life for our customers, and we're looking for talented individuals to join us in this mission.What You'll DoAs a Department Manager, you'll be responsible for leading a high-performing team to deliver outstanding results in...

  • Department Head

    2 months ago

    Canberra, ACT, Australia Target Full time

    About UsAt Target, we're committed to delivering an exceptional customer experience through our stores and online platforms. We're a leading Australian retailer with a strong presence across the country and a growing online presence.What We're Looking ForWe're seeking a talented Department Manager to join our team. As a key member of our store operations...

  • Department Lead

    5 days ago

    Canberra, ACT, Australia Cotton On Group Full time

    At Cotton On Group, we're looking for a talented Department Manager to support our Store Manager and drive business outcomes for their Brand Department.The ideal candidate will have a strong commercial eye, excellent coaching skills, and a passion for delivering exceptional customer experiences.Key Responsibilities:Own the department and execute Brand...

  • Head of People and Culture

    1 month ago

    Canberra, ACT, Australia Blake Oliver Full time

    True Leadership OpportunityJoin a well-regarded firm as a Head of People and Culture to drive people-related projects and support their ambitious growth agenda.About the RoleThis is a full-time position that will see you providing support to Department Heads and Partners on a broad range of employment and strategic people and culture initiatives.Key...

  • Head of Retail Growth

    4 weeks ago

    Canberra, ACT, Australia RedCloud Full time

    About Red CloudRed Cloud is a pioneering provider of e-commerce solutions, leveraging AI-powered technology to break down barriers to fair and profitable trade in emerging markets.Job DescriptionHead of Retail GrowthWe are seeking an experienced and results-driven professional to lead our Retail Growth Unit in Nigeria. As the Head of Retail Growth, you will...

  • Head of People and Culture

    3 weeks ago

    Canberra, ACT, Australia Blake Oliver Full time

    True Leadership OpportunityJoin a well-regarded firm as a key member of the leadership team, overseeing people practices and driving strategic initiatives to support ambitious growth goals.About the RoleThis is a full-time position that will see you providing support to department heads and partners on a range of employment and strategic people and culture...

  • Inquiry Secretary Position

    1 month ago

    Canberra, ACT, Australia Department of the House of Representatives Full time

    Temporary Employment RegisterThe Department of the House of Representatives is seeking expressions of interest from suitably qualified individuals to join our Temporary Employment Register as an Inquiry Secretary.About the RoleThe Inquiry Secretary is a senior officer in a small secretariat team headed by a Committee Secretary, providing research, advisory,...

  • Inquiry Secretary Position

    4 weeks ago

    Canberra, ACT, Australia Department of the House of Representatives Full time

    Temporary Employment RegisterThe Department of the House of Representatives is seeking expressions of interest from suitably qualified individuals to join our Temporary Employment Register as an Inquiry Secretary.About the RoleThe Inquiry Secretary is a senior officer in a small secretariat team headed by a Committee Secretary, providing research, advisory,...

  • Research Support Officer

    3 days ago

    Canberra, ACT, Australia Department of the House of Representatives Full time

    Job DescriptionThe Department of the House of Representatives is seeking a highly skilled and experienced Research Support Officer to join our small secretariat team headed by a Committee Secretary.Key ResponsibilitiesProvide research, advisory, and administrative support to one or more parliamentary committees.Assist in the planning and conduct of committee...

  • Project Manager

    4 weeks ago

    Canberra, ACT, Australia Department Of Finance Full time

    About the OpportunityWe are seeking two experienced Project and Contract Managers to join our team in delivering a nationally significant project. As a key member of our team, you will provide expert support and advice to the Project Director and Contract Administrator.Key ResponsibilitiesLead and manage contractors, subcontractors, and stakeholders to...

  • Inquiry Secretary Employment Register

    3 weeks ago

    Canberra, ACT, Australia Department of the House of Representatives Full time

    Temporary Employment RegisterThe Temporary Employment Register is open to candidates to submit an expression of interest for non-ongoing employment as a Inquiry Secretary. The Register enables us to access appropriately skilled and experienced individuals at short notice.The RoleThe Inquiry Secretary is a senior officer in a small secretariat team headed by...

  • Executive Officer

    4 weeks ago

    Canberra, ACT, Australia Australian Government Department of Finance Full time

    About the RoleThe Australian Government Department of Finance is seeking an Executive Officer to join our team in Canberra, ACT. This is an exciting opportunity to work in a dynamic and supportive environment, contributing to the development of financial management and accounting policy advice to the Australian Government.Key ResponsibilitiesSupport...

  • Administrative Support Officer

    2 weeks ago

    Canberra, ACT, Australia Hudson Australia Full time

    Job Summary:This role offers a comprehensive insight into the functions of the department, providing an opportunity to build networks with key stakeholders. As a skilled administrator, you will support ministerial offices, executive teams, and broader departmental functions.Key Responsibilities:Provide high-level administrative and coordination support to...