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Director of Retail Strategy

2 months ago

Sydney, New South Wales, Australia Focal Systems Full time
{"title": "Director of Retail Consulting", "description": "Unlock Retail Success with Focal Systems

We are seeking a seasoned retail expert to join our team as a Director of Retail Consulting. As a key member of our Customer Success organization, you will advise retailers on how to maximize the impact of Focal, our innovative retail platform.

Key Responsibilities:
  • Collaborate with our customers to develop tailored strategies for implementing Focal and driving business results.
  • Lead the change management process, ensuring seamless adoption and maximizing ROI.
  • Work closely with our customers' key stakeholders to align their business objectives with Focal's capabilities.
  • Grow and lead a team of Retail Consultants in Australia, driving excellence in customer success.
  • Develop and maintain relationships with key stakeholders, including VP and C-level executives.
  • Stay up-to-date on industry trends and best practices, applying this knowledge to drive business growth and customer satisfaction.
Requirements:
  • 8+ years of experience in retail consulting, change management, or a related field.
  • Proven track record of driving business results and leading high-performing teams.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to work independently in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive salary and attractive stock options.
  • Health insurance and comprehensive benefits package.
  • Paid time off and education grants.
  • Meaningful equity grants in a rapidly growing startup.
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