
Career Specialist
2 days ago
About the Role
As a Career Specialist, you will utilize your skills to support and guide clients in achieving meaningful employment opportunities that lead to sustainable outcomes.
You will apply your customer service skills to build rapport with clients, assist them on their career journey and overcome barriers to employment.
Developing and maintaining relationships with key stakeholders is essential for managing the referral & intake process of job seekers into our chosen programs.
Assessment of job seeker skills, abilities, identification of barriers and intervention strategies are crucial for effective career guidance.
In consultation with our job seekers, we develop and maintain work preparation strategies, job seeking strategies, tailored interventions (including other service providers) and employment support activities.
Reverse marketing of job seekers to achieve sustainable employment opportunities is a critical aspect of our services.
Providing pre-employment assistance through vocational counselling, training, job search skills, and work trials/work experience increases capacity for employment.
Key Responsibilities:- Utilize customer service skills to build rapport with clients and assist them on their career journey
- Develop and maintain relationships with key stakeholders to manage the referral and intake process of job seekers
- Assess job seeker skills, abilities, identify barriers and develop intervention strategies
- Develop and maintain work preparation strategies, job seeking strategies and employment support activities
- Provide pre-employment assistance through vocational counselling, training and work trials/work experience
Skills & Qualifications
Our ideal candidate is self-driven, resilient, and hungry to succeed. They have excellent communication skills, attention to detail in a fast-paced environment, and the ability to use computer systems accurately.
They can build rapport, grow and maintain relationships with clients, peers, and job seekers. They enjoy achieving Key Performance Indicators (KPIs) and have a strong commitment to staff health and wellbeing.
Benefits
We invest back into the communities we serve, providing a comprehensive induction program and ongoing professional development opportunities.
Our employee assistance program supports staff's emotional, mental, financial, and physical health. We also offer a salary package, meals and entertainment benefits, an employee discount program, and study scholarships.
Others
Our positive and collaborative workplace culture recognizes individual contributions and fosters connections with new people who inspire, mentor, and lead. We value work-life balance, offering 13 days personal leave per year, paid parental leave, and the ability to purchase extra leave.
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