Experience the art of building lasting client relationships.

1 day ago

Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $130,000
Client Relationship Manager

We are seeking a dynamic Client Relationship Manager to join our team in Sydney Westfield.

This role is crucial to driving client engagement and loyalty, supporting the store in building lasting relationships with our most valued clients and growing our customer base.

As the Client Relationship Manager, you'll play a key role in implementing our global CRM strategy within the store, instilling a client-centric culture, and guiding our team to elevate the quality of every customer interaction.

  • Champion the client journey, and drive a Clienteling mindset across the team to increase CRM KPIs and build client loyalty.
  • Monitor CRM performance through weekly and monthly client data and KPI analysis.
  • Develop personalized action plans for each Client Advisor to maximize individual growth and CRM impact.
  • Partner with the Store Manager to design targeted CRM initiatives aligned with business goals and store events.
  • Oversee the management and development of the store's client portfolio, with a focus on VICs - working on growing our clients and increasing their potential.
  • Support the creation and execution of in-store experiences, new product launches, and exclusive client events.
  • Provide CRM training, best practice sharing, and guidance to all store staff.
  • Collaborate with PR, Retail, and Events teams to ensure a seamless luxury client experience.
  • Stay attuned to local market and customer trends to enhance the store's fashion expertise and CRM initiatives.
Requirements:
  • A strong background in clienteling, CRM, or customer experience in a luxury retail environment.
  • Proven experience leading teams and driving client engagement strategies.
  • An analytical mindset with the ability to interpret and use CRM data and KPIs. Must have experience with Excel (pivot tables and VLOOKUP); and experience with SAP and CRM software a big bonus.
  • Excellent communication and training skills.
  • A strong understanding of luxury clientele and the ability to foster meaningful client relationships.
  • A passion for fashion, market trends, and a deep appreciation of the Miu Miu brand identity.

  • Client Relationship Manager

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomerRelationships Full time $80,000 - $110,000

    Job Summary:We are seeking a highly skilled professional to join our team as a Client Relationship Manager.This role involves driving business success through effective client relationship management, ensuring seamless event logistics and coordination.The ideal candidate will possess excellent communication skills, be able to manage multiple tasks...

  • Client Relationship Manager

    3 days ago

    Sydney, New South Wales, Australia beBeeClientRelationship Full time $60,000 - $80,000

    Job OpportunityForm relationships with high-net-worth individuals to support their financial journey.The RoleManage local operations across various functions and collaborate with a team that fosters growth and career development.Key ResponsibilitiesCommunicate with clients by phone and email in a team-oriented environment.Fulfill operational tasks between...

  • Building Client Relationships

    11 hours ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $100,000 - $150,000

    Client Relationship Manager Job DescriptionVantage is a global multi-asset brokerage firm. We offer trading opportunities in CFDs for Forex, Commodities, Indices, Shares, and Cryptocurrencies.Key Responsibilities:Positioned as a direct point of contact for clients throughout their account lifecycle.Ensure allocated clients are introduced to our products and...

  • Custodian of Client Relationships

    4 days ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $170,000 - $207,000

    Job Description:We are seeking a highly skilled Relationship Manager to excel in our client-facing team.Key Responsibilities:Develop, build, and maintain strong business relationships with high-net-worth clients by understanding their needs, financial goals, and aspirations.Act as the primary point of contact for segmented clients, providing exceptional...

  • Building Client Relationships Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $90,000 - $120,000

    Job Description:The role of an Account Manager entails building and maintaining strong relationships with clients.Regular meetings are conducted to understand client business requirements and challenges.Client deep dives, check-ins, and steering committees are undertaken to uncover all business requirements and internal relationships within each client...

  • Client Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia The Virginia Society of CPAs Full time

    Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and is...

  • Client Relationship Manager

    4 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $120,000 - $150,000

    Key Role SummaryThis pivotal role is responsible for fostering and maintaining strong, mutually beneficial relationships between clients and stakeholders.As a key point of contact, you will work closely with internal teams to ensure seamless service delivery and effective issue resolution.The ideal candidate will possess excellent communication skills, be...

  • Building Strong Client Relationships

    4 days ago

    Sydney, New South Wales, Australia beBeeOpportunity Full time $100,000 - $180,000

    Key Account SpecialistAs a key account specialist, you will work with mid-market business clients in Australia and New Zealand. Your role will be to provide them with the right Zoom platform solutions based on their business needs.You will engage with potential clients and lead end-to-end sales activities. This will involve working closely with our local...

  • Building Strong Client Relationships

    3 days ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $80,000 - $90,000

    Client Relationship ProfessionalWe are seeking a skilled Client Relationship Professional to develop and maintain strong relationships with high-net-worth clients.

  • Relationship Manager – HNW Clients

    3 weeks ago

    Sydney, New South Wales, Australia The HKIP Full time

    Relationship Manager – HNW Clients (Mandarin-speaking)The HKIP Sydney, New South Wales, AustraliaRelationship Manager – HNW Clients (Mandarin-speaking)The HKIP Sydney, New South Wales, Australia1 week ago Be among the first 25 applicantsWe are partnering with a well-established global financial institution seeking a Relationship Manager to join their...