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Relationship Manager

2 months ago


Fortitude Valley, Queensland, Australia Ingram Micro Full time

About Ingram Micro

Ingram Micro is a leading technology company that plays a vital role in the global information technology ecosystem. With a presence in nearly 90% of the global population, we offer a range of technology services, including financing, specialized marketing, lifecycle management, and technical pre- and postsales professional support.

About the Role

We are seeking a highly motivated and driven Relationship Manager to manage and grow key accounts in the Queensland region, as well as identify new partners. The ideal candidate will have a proven track record of success in sales within the technology industry, with experience working within the IT channel and existing partner relationships for the local market.

Key Responsibilities

  • Develop and implement strategies to win and grow revenue within a new and existing customer base.
  • Build and maintain regular cadence with clients and vendor partners, including face-to-face meetings, virtual chats, and regular email updates.
  • Identify new areas of opportunity for partners and assist in creating new offerings to market.
  • Develop, build, and convert a solid pipeline for short, medium, and long-term sustainable profitable growth.
  • Manage and report territory forecast and pipeline management.
  • Partner business reviews.
  • Upsell and cross-sell opportunities.
  • Represent the company to the partner and your partners to the company in all sales-oriented activities.
  • Sell the Ingram Micro value and offerings to existing and new partner base.
  • Create and nurture strategic relationships with both customers and aligned vendors.
  • Build and maintain optimal engagement and close plans to maximize profitability.
  • Develop value-add sales engagements to take advantage of cross and upsell opportunities.

What You'll Bring

An unstoppable mindset with a true passion for customer experience. The ideal candidate will have a comprehensive understanding of strategic account planning, with experience in both development and execution of those plans. Strong interpersonal and communication skills, including oral, written, digital, social, and presentation skills, are essential for this role.

What's in It for You

At Ingram Micro, we treat each other with dignity and respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo, and we understand the importance of work-life balance. You can look forward to working in an exciting, stimulating workplace that provides a range of opportunities where you can make a real difference.

Inclusion, diversity, and belonging lie at the heart of everything we do at Ingram Micro, and we are committed to hiring great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all genders and ages, people with disabilities, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, and diverse groups.

Finally, you will get the chance to become part of the world's leading technology solutions provider. We look forward to hearing from you and how you would like to make a positive difference through this role towards the business.