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Data Driven Business Growth Manager

3 weeks ago


Melbourne, Victoria, Australia beBeeAnalytics Full time $90,000 - $120,000
Customer Insights Manager Role

The position requires a skilled professional to lead the advancement of customer insights and analytics capability.

You will be responsible for generating actionable customer insights that inform marketing strategies, drive commercial outcomes, introduce innovative analytical approaches and steer our ways of working.

This is an opportunity to build strong working relationships across CRM and other key business areas, driving business growth through data-driven decision making.

As a Customer Insights Manager, you will play a key role in shaping the future of our customer-centric approach.

  • Lead the development of customer insights and analytics capabilities to drive business growth and improvement.
  • Collaborate with cross-functional teams to design and implement effective marketing campaigns.
  • Apply data science techniques to analyze customer behavior and preferences.
  • Develop and maintain strategic relationships with key stakeholders to ensure alignment and buy-in.
  • Partner with CRM to shape and evolve marketing campaign design and execution processes.

Ideal candidate will have 8-12 years of experience in Analytics and Insights roles, with strong exposure to large-scale databases and cloud computing platforms. Skilled in using advanced analytics techniques and proficient in the data science stack and database management systems.

Requirements:
  • Advanced degree in Data Science, Statistics, Mathematics, or related field.
  • 8-12 years of experience in Analytics and Insights roles.
  • Strong knowledge of data science tools and technologies.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively as part of a team.
Benefits:
  • Quarterly bonus scheme.
  • Two free pairs of glasses each year.
  • On-site free parking.
  • Birthday, Volunteer, Professional Development and Paid Parental Leave.
  • Fully funded social club – provides a wide range of activities throughout the year.
About Us:

We believe in creating a diverse, inclusive and flexible culture that enables our people to bring their whole selves to work. Our flexible working at Specsavers allows us to work in ways that support our lifestyle and balance our career with the other important things in life.

Creating a great place to work for our people is pivotal to us, along with our Behaviours which are at the core of everything we do, ensuring our people feel good, cared for and smart.

Applicants for the role are required to have current working rights as per relevant government legislation.