Senior Restaurant Operations Manager

3 days ago


Melbourne, Victoria, Australia Mad Mex Full time

Mad Mex is seeking a dynamic and results-driven Senior Restaurant Operations Manager to co-manage our restaurant located at Melbourne Central. This role offers a unique opportunity for an exceptional leader to grow their career with a thriving brand.

About Us

We pride ourselves on serving the freshest ingredients, creating Australia's best Baja-style burritos that are simple to make at home. Our commitment to building great teams is reflected in ongoing training programs designed to support each individual's journey to achieve their goals.

About the Role

As a key member of our leadership team, you will take charge during shifts, ensuring exceptional customer service experiences through effective team supervision, recruitment, standards management, stock ordering, banking, opening/closing procedures, and coaching. You will be hands-on and lead by example, rolling up your sleeves to work across various service areas, including food preparation, grill, counter, and cashier.

About You

We are looking for someone with loads of energy and a passion for delivering high-quality food and services. An exceptional leader with experience in managing business operations in a shift work environment, coupled with a proven track record of building and motivating a team, is essential for this role.

What We Offer

  • Competitive salary: $$$80,000 - $$$$110,000 per annum
  • A bonus program where you can earn rewards when you meet or exceed targets
  • Growth opportunities through expansion goals
  • Full-time employment with roster flexibility, no all-night shifts, minimal to no late nights, and regular days off
  • Access to our Discounts platform for exclusive deals at popular locations
  • Epic recognition program
  • Complimentary access to Employee Assistance Program – confidential counselling
  • Ongoing training and development to help you achieve your goals
  • 50% off all meals and a free meal when working a 5-hour shift
  • Have your voice on our employee feedback platform
  • Career progression, personal development, and a great culture that thrives on Latin roots and spicy personalities


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