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Data Driven Commercial Leader
2 weeks ago
Key to this role is leading a team of commercial analysts in designing and optimising loyalty programs.
Responsibilities:- Deliver actionable insights from data on customer lifecycle dynamics, travel products, and loyalty program performance.
- Develop commercial models and analytics frameworks that inform product decisions and business outcomes.
- Partner with cross-functional teams to define and develop Customer Lifetime Value (CLV) approaches and applications.
- Lead analysis of redemption behaviour, breakage, and margin to drive loyalty program design and revenue growth.
- Strong leadership experience in analytics or related field, with focus on customer lifecycle dynamics and loyalty programs.
- 8+ years experience in analytics, with expertise in loyalty, travel, and commercial data.
- Ability to communicate complex data insights to stakeholders and drive business outcomes.
- Experience in coaching analytical talent and contributing in cross-functional teams.
- Generous bonus structure based on individual and team performance.
- Flexible working arrangements including work hours and remote work options.
- Comprehensive employee assistance program offering support for physical, mental, social, and financial well-being.
As an equal opportunities employer, we value diversity and encourage applications from candidates from diverse backgrounds.