
Client Experience Manager
7 days ago
Role Overview:
We are seeking an exceptional Client Experience Manager to deliver high-quality support for our clients, clinicians, and stakeholders.
About the JobThe successful candidate will be responsible for:
- Providing empathetic understanding, efficient solutions, and consistent results for client concerns
- Delivering outstanding customer service and clinician support
- Assisting with administrative tasks, quality control, compliance, and systems and processes
To excel in this role, you will possess:
- Exceptional customer service skills
- A passion for operational efficiency
- An ability to thrive in a dynamic environment and juggle competing demands
- Experience in a similar health/medical setting, with a grounding in practice operations
- An attention to detail for appointment bookings, invoices, and rebates
This role offers:
- The opportunity to work in a field and philosophy you believe in
- A positive team culture and collaborative peers
- The chance to contribute ideas and innovations
- Growth and development opportunities within a dynamic healthcare organization
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