Client Experience Manager

7 days ago


Brisbane, Queensland, Australia beBeeHealthcare Full time $65,000 - $87,000

Role Overview:

We are seeking an exceptional Client Experience Manager to deliver high-quality support for our clients, clinicians, and stakeholders.

About the Job

The successful candidate will be responsible for:

  • Providing empathetic understanding, efficient solutions, and consistent results for client concerns
  • Delivering outstanding customer service and clinician support
  • Assisting with administrative tasks, quality control, compliance, and systems and processes
About You

To excel in this role, you will possess:

  • Exceptional customer service skills
  • A passion for operational efficiency
  • An ability to thrive in a dynamic environment and juggle competing demands
  • Experience in a similar health/medical setting, with a grounding in practice operations
  • An attention to detail for appointment bookings, invoices, and rebates
You'll Thrive Here

This role offers:

  • The opportunity to work in a field and philosophy you believe in
  • A positive team culture and collaborative peers
  • The chance to contribute ideas and innovations
  • Growth and development opportunities within a dynamic healthcare organization

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