Senior User Experience Researcher

1 week ago

Brisbane, Queensland, Australia beBeeUser Full time $90,000 - $120,000
UX Researcher Position

A market-leading agency in Brisbane, Australia is seeking a skilled User Experience (UX) Researcher to contribute to their team. This role involves conducting user research, analysing customer feedback data, and proposing new navigational structures through user testing.

Key Responsibilities:
  • Conduct comprehensive user research, including defining scope, planning, executing and reporting findings
  • Analyse customer feedback data to provide actionable insights that inform product development
  • Set up and analyse user sessions to identify website pain points and areas for improvement
  • Conduct competitor analysis to understand online marketing strategies and best practices
  • Develop and propose new navigational structures through user testing and validation
  • Evaluate websites and provide recommendations based on user experience and conversion optimisation principles
  • Manage multiple projects and timelines effectively, prioritising tasks and deadlines
  • Communicate complex research findings to stakeholders in a clear, engaging and compelling manner
Requirements:
  • Experience in UX/CX research, including surveys, user reviews, session recordings, usability studies, competitor analysis and information architecture
  • Ability to summarise findings and present them to team and stakeholders in a clear, actionable and engaging way
  • Comfortable with the full research process, including planning, scoping, conducting, analysing and communicating results
  • Familiarity with working in a collaborative, data-driven and creative environment
  • Experience with A/B testing and experimentation methodologies is an advantage

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