Customer Service Lead

3 days ago

City Of Stirling, Australia beBeeLeader Full time $55,000 - $85,000
Key Performance Areas:
  • Set the pace and provide guidance to colleagues
  • Take ownership of key stations, ensuring seamless operations
  • Demonstrate exceptional customer service skills, handling inquiries with confidence
  • Support the development of new team members through training and mentoring

About This Role:

This position requires a motivated individual who can lead by example and work collaboratively in a fast-paced environment.

Responsibilities:

  1. Lead by setting the standard and supporting fellow team members
  2. Take ownership of critical areas including grill, wrap, dress bench, floor or till, ensuring efficient operations
  3. Deliver outstanding customer experiences with poise and proficiency
  4. Assist in training and developing new colleagues
  5. Maintain a well-organized and efficient workspace

We're Looking For Someone Who:

  • CAN excel as a natural leader with a positive attitude
  • Thrives in dynamic environments
  • Posesses strong service skills and leadership potential
  • Is passionate about delivering high-quality service
  • Can handle peak service periods and adapt to changing situations

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