Operational Manager for Customer Service

20 hours ago


City Of Stirling, Australia beBeeSupervisor Full time $90,000 - $125,000
Job Overview

The Patient Support Services (PSS) Supervisor oversees the development and management of support staff to ensure a high level of customer service. This role involves coordinating operational activities, monitoring staff performance, and ensuring that staff meet safety and quality standards.

Key Responsibilities
  • Managing the CARPS system
  • Leading, supervising, training, mentoring, coaching, and developing support staff
  • Coordinating service operations, monitoring staff performance, and implementing process improvements
  • Directing the activities of Hospital Service Assistants and Cleaners during after-hours shifts
What We Offer

We support flexible working practices and offer a range of benefits, including generous salary packaging, professional development opportunities, and a diverse and inclusive work environment.



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