Mobile Banking Specialist

4 days ago

Canberra, ACT, Australia beBeeSpecialist Full time $90,000 - $110,000

Job Summary:

We are seeking a highly skilled and motivated individual to excel in the role of Mobile Banking Specialist.

About the Role:

  • Provide exceptional customer service and support to clients through various channels, including phone, email, and in-person interactions.
  • Utilize mobile banking platforms to facilitate transactions, provide account information, and offer financial guidance to members.
  • Collaborate with cross-functional teams to resolve client complaints and issues in a timely and professional manner.
  • Maintain up-to-date knowledge of products and services offered by the bank to effectively promote and sell them to clients.

Key Responsibilities:

  • Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
  • Proficiency in using mobile banking platforms and other digital tools to deliver excellent customer experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Knowledge of financial products and services, with a focus on mobile banking and digital payments.

What We Offer:

  • A dynamic and supportive work environment that encourages growth and development.
  • Ongoing training and professional development opportunities to enhance your skills and knowledge.
  • A competitive remuneration package, including a base salary and incentives for outstanding performance.

How to Apply:

Please submit your application, including your resume and a cover letter.

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