Sales and Customer Experience Associate

1 week ago


Wolli Creek, Australia JB Hi-Fi Full time

About the Role

We are seeking a highly motivated Sales and Customer Experience Associate to join our team at JB Hi-Fi. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences across a variety of products.

Key Responsibilities:

  • Provide exceptional customer service, ensuring that customers have an enjoyable shopping experience
  • Contribute to the efficient delivery and processing of stock into store, following store receiving processes
  • Support the merchandising of all products on the sales floor, maintaining high standards of visual presentation
  • Assist with ongoing training and development opportunities, staying up-to-date with product knowledge and industry trends

About You

To succeed in this role, you will possess a strong passion for home entertainment, music, movies, technology, appliances, and/or games. Additionally, you will be enthusiastic, passionate, and highly motivated, with excellent communication skills and a customer-focused mindset.

Benefits

  • Competitive salary: $60,000 - $70,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • Flexible working hours and paid parental leave
  • Employee assistance program and novated leasing options
  • Team discounts across a range of products

About Us

JB Hi-Fi is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods. We pride ourselves on providing a supportive and inclusive work environment, where our team members can grow and develop their careers.


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