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Counsellor - Domestic and Family Violence Support
4 weeks ago
We are seeking a skilled Counsellor to join our team in providing support to individuals affected by domestic and family violence. As a First Response Counsellor, you will be responsible for providing telephone and online counselling services to clients in need.
Key Responsibilities:
* Provide brief, outcome-focused counselling services to clients via telephone and online platforms
* Assess the unique needs of individuals seeking support and develop effective intervention plans
* Work collaboratively with a team to provide a high-quality, clinically-informed service
* Demonstrate authentic, compassionate, and empathetic responses in front-line service delivery
Requirements:
* A minimum three-year bachelor's qualification in a relevant field
* Eligibility to register with a Professional Body at the required level (PACFA, ACA, AASW, or AHPRA)
* At least two years of full-time counselling experience, preferably in domestic and family violence support
* Strong computer skills and experience with using systems, MS Word, Excel, Outlook, and the internet
What We Offer:
* A flexible work environment with the option to work from home
* A 24/7 roster with shift penalty rates based on evening, overnight, weekend, and public holiday shifts
* Opportunities for growth and development within the organization
* A comprehensive employee rewards program, including discounts on shopping, gym memberships, movie tickets, health insurance, and more
About Us:
Telstra Health is a leading provider of healthcare services in Australia, working collaboratively with the Australian Government and specialist organizations to deliver high-quality, clinically-informed services. We are committed to creating an inclusive and supportive work environment that promotes positive health and wellness.
