Senior Assistant Manager

2 months ago


Pyrmont, New South Wales, Australia Accor Full time
Job Description

Role Summary:

We are seeking a highly motivated and experienced Senior Assistant Manager to join our team at Accor Hotels. As the second-in-charge to the Hotel Services Manager, you will be responsible for the daily operations of our 256-room hotel, including restaurant and bar facilities.

Key Responsibilities:

  • Lead the front office and F&B operations teams to deliver exceptional guest service and optimize financial results.
  • Collaborate closely with department heads to achieve results and drive business growth.
  • Develop and implement strategies to improve guest satisfaction, revenue, and operational efficiency.
  • Train and develop team members to enhance their skills and knowledge.
  • Monitor and control expenses, inventory, and other operational aspects of the hotel.

Requirements:

  • Proven experience in front office and F&B operations leadership roles, including responsibility for training, menu development, upselling, reporting, and guest satisfaction.
  • Demonstrated ability to lead and motivate teams to achieve results.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Full Australian working rights and a valid RSA (Responsible Service of Alcohol) certificate.
  • Food Safety Supervisor Certificate is preferred but not essential.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Access to Accor's global network and resources.


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