Airport Control Room Operator
8 hours ago
We are seeking a highly motivated and enthusiastic individual to join our Control Room team as a Control Room Operator. As a key member of our team, you will be responsible for providing a high level of customer service to car park customers, resolving system issues, and ensuring a smooth and efficient experience for all visitors to Brisbane Airport.
The successful candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong ability to multitask and prioritize tasks. You will also be required to work a variety of shifts, including early mornings, late evenings, and weekends.
In this role, you will have the opportunity to work with a variety of stakeholders, including customers, colleagues, and management. You will be responsible for taking phone calls, responding to customer inquiries, and resolving system issues in a timely and professional manner.
We are looking for someone who is passionate about delivering exceptional customer service, has a strong work ethic, and is able to work effectively in a team environment. If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities:
- Provide exceptional customer service to car park customers
- Resolve system issues and optimize customer experience
- Work effectively in a fast-paced environment
- Multitask and prioritize tasks
- Work a variety of shifts, including early mornings, late evenings, and weekends
Requirements:
- Minimum 1 year demonstrated experience in a customer service role
- Excellent oral and written English communication skills
- Professional phone manner and ability to work shifts
- High levels of computer literacy and data entry skills
- Ability to learn new software programs effectively and efficiently
- Ability to multitask and prioritize with strong problem-solving abilities
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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