IT Support Specialist for Financial Institutions
6 days ago
We are seeking a skilled IT Support Specialist to join our team at Millennium Management. As an Onsite Support Engineer, you will be responsible for providing high-quality support services to end-users in a fast-paced financial company.
Key Responsibilities:- Deliver exceptional support to end-users with expertise and judgment
- Travel to other offices within Australia to set up IT equipment and onboard regional teams
- Support desktop technology, applications, and mobile computing
- Respond to calls/tickets and manage issues until resolution
- Analyze and troubleshoot Microsoft Windows OS, Linux OS, Microsoft Office Suite, Market Data applications, and printers
- Strong analytical and problem-solving skills
- Able to work independently and under pressure
- Familiarity with PC hardware/software troubleshooting and deployment practices
- Knowledge of Citrix VDA infrastructure, Dell Wyse Terminals, and Citrix Applications and Desktops
- Experience working at a financial enterprise level and with 3rd Party Vendors
Estimated Salary: $80,000 - $110,000 per annum
About the Role:This role requires a self-motivated individual who can work independently and as part of a global team. You will need to be flexible, comfortable dealing with ambiguity, and have excellent written and verbal communication skills.
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