Customer Relationship Specialist

18 hours ago


Australia beBeeRelationship Full time $60,000 - $105,000
Personal Banker Job Description

The role of a Personal Banker involves playing a vital part in helping customers manage their finances effectively.

Key responsibilities include handling transactions, providing financial advice, and delivering exceptional customer service through everyday banking conversations.

Additionally, you will work closely with customers to understand their needs and provide tailored solutions by connecting them to relevant products and services.

Effective time management and organizational skills are essential for this role, as you will be responsible for taking ownership of customer requests and proactively following up on agreed actions.

Staying up-to-date with new banking products and services is also crucial, enabling you to offer existing and potential customers the best possible options.

Key Requirements:

  • Experience in customer service, preferably with a background in sales or finance
  • Confidence in building relationships and managing them for the long-term
  • Business or financial knowledge is advantageous

Benefits:

  • Comprehensive training and development opportunities to support career growth
  • Flexible working arrangements
  • Generous paid and unpaid parental leave
  • A range of employee benefits

Join Our Team:

At our organization, we prioritize the health and wellbeing of our employees, ensuring physical distancing requirements are met in all workplaces as needed. We strive to create a supportive team environment where everyone feels valued and empowered to succeed.

This is an opportunity to make a real impact on people's lives while delivering exceptional customer service and building strong relationships.



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