Healthcare Frontline Professional

5 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $22 - $35
Medical Receptionist Job Summary

We are seeking a highly organized and effective Medical Receptionist to join our team. The ideal candidate will have previous work experience in customer service, hospitality or healthcare, with excellent communication skills and a friendly demeanor.

The successful applicant will be well-presented and punctual, with good organization and time management skills. They will also possess the ability to work efficiently as part of a team and desire to learn new skills.

This is a great opportunity to start a rewarding career in health care, with in-house training provided. The role requires patience, especially during stressful situations and busy clinics, as well as good listening and interpersonal skills.

Main Responsibilities:

  • Provide exceptional customer service to patients and staff
  • Manage front desk operations, including greeting patients, handling phone calls and responding to queries
  • Maintain accurate and up-to-date records, including patient information and appointment schedules
  • Work effectively as part of a team to achieve goals and objectives
  • Participate in ongoing training and professional development

Requirements:

  • Previous work experience in customer service, hospitality or healthcare
  • Excellent communication skills and friendly demeanor
  • Well-presented and punctual
  • Good organization and time management skills
  • Ability to work efficiently as part of a team
  • Desire to learn new skills

Benefits:

  • Guaranteed hours 2-3 times a week working evenings and weekends
  • In-house training provided alongside senior receptionist
  • Ongoing support for gradual improvement of knowledge and capabilities

About the Role:

  • Patient-focused environment
  • Opportunities for growth and development
  • Flexible scheduling

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