Guest Experience Specialist

3 days ago

Australia beBeeRoom Full time $35,000 - $50,000

About Our Team

We are seeking a diligent Room Attendant to join our Housekeeping team. The ideal candidate will be responsible for ensuring every guest's room is immaculate and that they have an exceptional stay.

Your Role

As a key member of our Housekeeping team, you will be responsible for cleaning rooms, maintaining housekeeping trolleys, reporting maintenance issues, and providing exceptional service to our guests.

Key Responsibilities

- Clean and prepare rooms for new guests with attention to detail
- Maintain high standards of cleanliness and organisation in all areas
- Restock housekeeping trolleys and ensure they are well-equipped and tidy
- Report any maintenance or repair issues promptly
- Provide excellent customer service and respond to guest queries efficiently
- Work collaboratively with the team to achieve shared goals and objectives

Requirements

- Previous experience in a similar role is highly desirable
- Strong communication skills and a warm, welcoming attitude
- Attention to detail and ability to work efficiently
- Ability to navigate stairs and walkways within the resort
- Reliable transportation and flexibility to work varying shifts, including weekends and public holidays

About Us

We value diversity and promote a culture of respect and empathy. We believe everyone has a story to tell and we want to hear yours.

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