Client Experience Specialist

7 hours ago

Surry Hills, New South Wales, Australia beBeeCustomer Full time $70,000 - $100,000
Job Title:

Account Manager, Customer Success

Role Overview

This is a critical customer-facing role that plays a key part in delivering exceptional client experiences. The Account Management team works collaboratively to service clients from diverse industries and backgrounds.

The primary goal will be to deliver top-tier customer service, maximise users' effective use of the Streem platform, and curate a client experience that exceeds expectations.

Key Responsibilities
  • Setting newly onboarded clients up for success by establishing, customising and managing their account
  • Building and maintaining strong client relationships through advocacy and stakeholder engagement
  • Educating users on the Streem platform through virtual and face-to-face training sessions

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