Wellbeing Champion

1 day ago

Cairns, Queensland, Australia beBeeSocial Full time $60,000 - $80,000
Unlock Your Potential as a Social Wellbeing Specialist\

Add your expected salary to your profile for valuable insights.

PCCS is pioneering innovative mental health and social emotional wellbeing services. Our service offers hope and support for those who need it when other doors are closed – evenings, weekends, and challenging moments.

We work with diverse communities, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, and people of all ages. We provide opportunities that are tailored, strengths-based, and genuinely responsive.

Why Work After-Hours?

Many people find evenings and weekends the first moment they can stop, reflect, and seek help. As part of our after-hours team, you'll be there when it matters most – the reassuring voice on the other end of the line, the guide who connects someone to the right support, and the reassurance they're not alone.

This role also offers a different kind of balance:

Days free for study, family, caring responsibilities, or other passions.

Penalty rates for evening and weekend work.

Your Role: More Than a Job

As our after-hours specialist, you'll be the mental health concierge – listening deeply, understanding what matters to each person, and guiding them toward the right pathway. Whether it's a straightforward referral or a creative solution to meet unique needs, you'll make each interaction count.

Key Responsibilities Include:

Being the warm, non-judgmental first point of contact for after-hours inquiries.

Conducting needs assessments to understand each individual's situation.

Providing clear, informed referrals and service navigation.

Following up to ensure smooth and supportive care journeys.

Championing a strengths-based approach that focuses on what's strong, not just what's wrong.

What We're Looking For

Genuine empathy and curiosity about people's unique stories.

A strengths-based mindset and excellent communication skills.

Ability to explore, explain, and connect people to services that fit them best.

Flexibility, creativity, and comfort with problem-solving in the moment.

Relevant qualifications – Degree in Social Work, Nursing, or other Allied Health professions with mental health experience.

Required clearances – NDIS Worker Screening & Working With Children Check.

What's On Offer

Attractive remuneration plus superannuation and after-hours penalty rates.

Tax-free salary packaging up to $15,900 p.a. and $2,500 meal & entertainment allowance.

Generous leave provisions including 17.5% annual leave loading.

Strong team support and regular debriefs – you'll never feel 'on your own.'

Funded professional development and growth opportunities within PCCS.

Access to Employee Assistance Program.

Hours: Evenings (5pm–9pm) and Saturdays (10am–6pm) – approx. 26 hours/week.

Contract: 6 months with potential to extend.

Be part of a team that makes help available when it's needed most.
If you want your work to truly matter – and to fit around your life – we'd love to hear from you.

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