Portfolio Governance and Reporting Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeGovernance Full time $90,000 - $120,000

Job Title: Portfolio Governance and Reporting Specialist

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We are seeking an experienced professional to oversee the strategic management of our Integrated Facilities Management (IFM) portfolio.

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This critical role ensures robust performance monitoring, financial tracking, and compliance with all contractual Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

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Key Responsibilities:

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  • Governance Compliance">
    • Ensure adherence to established governance frameworks for IFM delivery">
    • Lead regular governance meetings with internal stakeholders and subcontractors to review performance, compliance, and risk">
    ">
  • Reporting Analytics">
    • Develop, maintain, and deliver regular reports on work order performance, including response times, resolution times, backlog, and completion rates">
    • Track and report on financial performance, including budget adherence, cost savings, and variance analysis">
    • Oversee collection, validation, and reporting of all contractual KPIs SLAs with accurate and timely submission">
    ">
  • Performance Management">
    • Monitor and drive continuous improvement in service delivery by analyzing trends in work order data, financials, and KPI/SLA results">
    • Identify underperformance or risk areas and implement corrective actions with operational teams and subcontractors">
    • Support implementation of best practices and process improvements across the IFM portfolio">
    ">
  • Stakeholder Engagement">
    • Serve as primary point of contact for governance and reporting matters with clients and internal teams">
    ">

Requirements:

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  • Experience in facilities management operations or related field with a strong understanding of IFM delivery models">
  • Demonstrated ability to manage governance processes and reporting for large complex portfolios">
  • Proficiency in data analysis, reporting tools, and dashboard platforms, including Power BI, Tableau, and proprietary systems">
  • Strong communication and stakeholder management skills">
  • Experience working with KPIs SLAs and financial tracking in service delivery environments">
"],

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