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Workshop Logistics Coordinator

2 months ago

Mackay Regional, Australia Milwaukee Electric Tool Corporation Full time
About Milwaukee Electric Tool Corporation

Milwaukee Electric Tool Corporation is a leading manufacturer of cordless and electric power tools, accessories, and hand tools. As part of the global organization Techtronic Industries (TTI), we pride ourselves on our strategic focus on powerful brands, innovative products, and exceptional people.

Our Culture

Our culture is centered around improving the lives of our users, driving our product development, and underpinning everything we do. We are committed to ensuring our people have a great experience at Milwaukee, providing a range of great employee benefits, including:

Employee Benefits
  • Discounts & Perks: Generous discounts on company products.
  • Social: Recognition programs and social events to celebrate our team's achievements.
  • Personal Development: Access to professional development programs.
  • Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.
Job Summary

We are seeking a Workshop Logistics Administrator to join our friendly and growing team located in Dandenong South. The successful candidate will work as part of the service operations team, dedicated to supporting the Internal Service Centre within the Sales Force, SAP, TNT, and other associated technology platforms.

Key Responsibilities
  • Accepting tools for drop off via direct customers or freight (ingoing and outgoing freight requirements).
  • Providing customers and retailers with updates on their warranty claims via phone and email.
  • Booking incoming tools into SAP - C4 C and completing necessary documentation.
  • Allocating tools in accordance with operational workflow.
  • Allocating ordered spare parts with relevant service claims.
  • All necessary warehouse duties (Unpack, pack, etc.).
  • Communicating with After-Sales support team to obtain claim relevant information.
Requirements
  • Experience using SAP, salesforce, and/or other similar technology platforms (preferred but not essential).
  • Excellent ability to respond to deadline pressures and demonstrate time management skills.
  • Great communication skills with an enthusiastic personality.
  • Ability to demonstrate initiative.
  • Solid time management and attention to detail.