Homeless Support Specialist

1 week ago

Bendigo, Victoria, Australia beBeeCustomer Full time $67,200 - $72,500

About this role

As a Customer Service Officer, you will play a vital part in achieving our goal of providing safe and secure homes for everyone.

Key responsibilities

  • Welcome customers at our entry point, providing a warm and welcoming experience
  • Provide administrative support, including booking appointments and maintaining our records
  • Contribute to various projects and provide ad-hoc support to other teams as required
  • Support our front desk service, ensuring a seamless customer experience

What we look for

  • You have a genuine passion for supporting vulnerable people in our community
  • You possess relevant skills and experience in working effectively with diverse customer groups
  • You are able to handle high volumes of work and prioritize tasks effectively
  • You are confident in liaising with stakeholders, including vulnerable people
  • You have a strong work ethic, willingness to learn, and a caring and empathetic nature

Why join us?

  • A collaborative team culture where you can grow your career across various teams and services
  • A chance to make a meaningful impact on the lives of people experiencing homelessness
  • Ongoing training and development opportunities to enhance your skills and knowledge

Requirements

  • Satisfactory police check and NDIS and Working with Children Check (WWCC) clearance
  • Ability to work independently and as part of a supportive team

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