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Motor Claims Assessment Specialist

2 months ago

Sunshine Coast, Australia Youi Full time

Position Overview:

As a Desktop Motor Assessor, you will play a crucial role in evaluating third-party motor claims, ensuring that assessments are fair and aligned with industry standards.

Key Responsibilities:

  • Review claims documentation and visual evidence to evaluate vehicle damage, ascertain the extent of loss, and obtain online estimates for claim approvals within established parameters.
  • Draft assessments in accordance with organizational goals, industry regulations, and the relevant Code of Practice.
  • Authorize expenditures and replacements based on optimal value estimates while overseeing the quality of repair work.
  • Address disputes regarding recoveries and settlements through expert analysis.
  • Communicate findings and recommendations effectively to team members.
  • Assist colleagues in enhancing operational efficiencies and positively impacting business and customer results.

Candidate Profile:

  • Possession of a trade qualification in Panel Beating, Spray Painting, or Light Vehicle Mechanics.
  • Demonstrated experience within the automotive sector.
  • Proficient in computer usage and adaptable to new software or systems.
  • Understanding of conflict resolution methodologies.
  • Exceptional time management and multitasking skills.
  • Strong written and verbal communication capabilities.
  • A collaborative team member with the ability to foster relationships with stakeholders.
  • Effective problem-solving and resolution skills.

Benefits Offered:

  • Optional 9-day fortnight with every second Friday off.
  • A culture that promotes high performance and autonomy within a supportive and enjoyable team atmosphere.
  • Ongoing industry-leading training, development, and career advancement opportunities.
  • Award-winning health and wellness initiatives.
  • A positive work environment with team-building social events.
  • Flexible working arrangements available.
  • 21 days of annual leave plus an additional day for your birthday.