Restaurant Operations Manager

2 days ago


Ascot, Queensland, Australia Guzman Y Gomez Full time

Guzman y Gomez is Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food.

We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Overview

As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best.

Key Responsibilities
  • Lead and motivate the team to deliver exceptional customer service
  • Uphold the highest food safety and quality standards
  • Enhance the guest experience through operational excellence
What We Offer

We offer a range of benefits to our employees, including:

  • Fair pay in line with the Fast-Food Industry Award: $25-$35 per hour
  • Flexible rosters and employment stability
  • Free and comfortable GYG uniforms and exclusive merch
  • Heavily discounted GYG meals
  • Comprehensive training and support to set you up for success
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
  • An uncapped referral program: bring your mates and earn $200 per successful referral
  • Team building activities and regular crew competitions
  • Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
  • The possibility of owning your own franchise or joining our corporate office in future

We appreciate diverse experience, but specifically, we are looking for candidates who have:

  • Leadership or supervisory experience in a fast-paced environment
  • A track record of providing outstanding customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course


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