Operations Manager

4 days ago


Ascot, Queensland, Australia Guzman Y Gomez Full time

At Guzman y Gomez, we're passionate about serving authentic Mexican cuisine and creating unforgettable dining experiences for our guests. As an Operations Manager, you'll play a pivotal role in shaping the future of our brand.

About Us

We're Australia's only fast-food restaurant to be 100% clean, meaning no added preservatives, artificial flavours, or unacceptable additives in our food. We pride ourselves on our unique culture and commitment to providing exceptional customer service.

Salary: Fair pay in line with the Fast-Food Industry Award ($60,000 - $80,000 per annum)

Job Description

As a Shift Leader at GYG, you'll lead, coach, and motivate the team to enhance the guest experience while maintaining high food safety and quality standards. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

Key Responsibilities:

  • Lead and manage a high-performing team
  • Maintain high food safety and quality standards
  • Enhance the guest experience through effective communication and problem-solving
  • Foster a positive and inclusive work environment

What's in it for me?

You'll enjoy a range of benefits, including:

  • Fair pay in line with the Fast-Food Industry Award
  • Flexible rosters and employment stability
  • Free and comfortable GYG uniforms and exclusive merchandise
  • Heavily discounted GYG meals
  • Comprehensive training and support to set you up for success
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
  • An uncapped referral program
  • Team building activities and regular crew competitions
  • Cultural celebrations, including Day of the Dead & Cinco de Mayo

We appreciate diverse experience, but specifically, we're looking for candidates who have:

  • Leadership or supervisory experience in a fast-paced environment
  • A track record of providing outstanding customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course

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