Business Operations Specialist

2 days ago

Goulburn, New South Wales, Australia beBeeAdministration Full time $59,456 - $94,576
Key Responsibilities:
  • Collaborate with the Workers Compensation Payments Team to facilitate timely reimbursement to stakeholders from insurance providers.
  • Ensure accuracy of invoices, receipts, and payment reconciliations, identifying and resolving discrepancies promptly.
  • Provide exceptional customer service to internal and external stakeholders, addressing inquiries and concerns related to workers' compensation payments.
  • Maintain effective communication channels with team members, stakeholders, and insurance partners to streamline processes and enhance collaboration.
  • Prioritise and manage multiple tasks with varying levels of complexity, effectively handling competing priorities and adhering to tight deadlines.

This role plays a crucial part in overseeing and managing employees' entitlements during periods of workers' compensation. The Administration Officer will work closely with the Workers Compensation Payments Team to ensure seamless operations and achieve organisational goals.

Essential Requirements:
  • Strong relationship-building skills for effective communication and cooperation across departments.
  • Proficiency in Microsoft Word, Excel, and PowerPoint for efficient document creation and presentation.
  • Capacity to work independently and collaboratively as part of a dynamic team.

The ideal candidate will possess excellent interpersonal skills, be able to communicate complex information effectively, and demonstrate a high level of professionalism at all times. They will also be highly organised, able to prioritise tasks efficiently, and work well under pressure.

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