Customer Success Representative

7 days ago

Adelaide, South Australia beBeeCAREER Full time $50,000 - $80,000
Customer Service Position Overview
In this dynamic and fast-paced role, you will provide a high level of phone-based customer service and operational support to all our customers' stores. This busy and exciting position is perfect for someone looking to grow and develop their career and learn from the ground up.

Job Responsibilities:
  • Provide exceptional customer service to internal and external stakeholders.
  • Be responsible for receipt and amendment of customer orders into the system.
  • Advise customers of changes in item numbers and products as well as out of stock items.
  • Liaise with warehouse and transport departments to process additional orders.
  • Resolve customer complaints and ensure timely processing of credits.
  • Maintain accurate records and master files.

Key Qualifications:
  • A self-starter who can manage their own time and prioritize workload in a fast-paced environment.
  • Strong communication and influencing skills.
  • Ability to problem-solve and develop solutions.
  • Demonstrated ability to collaborate effectively with colleagues in a team-oriented environment to achieve shared goals and objectives.
  • High level of accuracy and attention to detail with the ability to follow through.
  • Previous experience using ERP, CRM & WMS systems would be advantageous.
  • Intermediate proficiency with Microsoft Office.

Benefits and Career Growth Opportunities:
  • Employee Assistance Program (EAP).
  • Quarterly and annual recognition awards.
  • Paid parental leave.
  • Volunteer leave.
  • Comprehensive training and development opportunities.
  • Career growth opportunities within the company.

About Us:

We are a leading global supply chain solutions provider, dedicated to delivering smart insights and creating value for our customers. Our team is passionate about providing an unparalleled experience and environment for our people, driven by our C.A.R.E.S values. We believe in fostering a diverse and inclusive culture where everyone feels valued and empowered to contribute.

  • Customer Success Representative

    1 week ago

    Adelaide, South Australia Plenti Full time

    Plenti Adelaide, South Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Success Representative role at PlentiContinue with Google Continue with GooglePlenti Adelaide, South Australia, AustraliaJoin to apply for the Customer Success Representative role at PlentiWho is Plenti?Plenti is a fintech lender, providing faster,...

  • Customer Success Representative

    2 weeks ago

    Adelaide, South Australia Plenti Full time $80,000 - $120,000 per year

    Who is Plenti?Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Customer Success Representative

    3 weeks ago

    Adelaide, South Australia Plenti Pty Limited Full time

    Who is Plenti?Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Customer Success Representative

    2 weeks ago

    Adelaide, South Australia Plenti Pty Limited Full time

    Who is Plenti?Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Unlocking Customer Success

    2 weeks ago

    Adelaide, South Australia beBeeCustomerSuccess Full time $60,000 - $100,000

    Job OverviewWe are seeking a Customer Success Representative to join our Direct Sales Operations team, driving growth through building strong relationships with customers and delivering a seamless experience.This is an exciting opportunity for a motivated individual to contribute to the ongoing success of our business.About the RoleAs a key member of our...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia beBeeCustomerService Full time $40,000 - $75,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to deliver exceptional customer experiences and contribute to the success of our retail operations.Key Responsibilities:Provide personalized service to customers, ensuring their needs are met and exceededProcess sales transactions efficiently and accuratelyMaintain a high...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia beBeeCustomerService Full time $70,000 - $85,000

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role offers an excellent opportunity for someone who enjoys working with people, is passionate about delivering exceptional service, and is committed to providing a positive experience for all...

  • Support Customer Success

    2 weeks ago

    Adelaide, South Australia beBeeCustomerService Full time $40,000 - $60,000

    Experience the satisfaction of making a positive impact in people's lives as a Customer Service Representative.This role is ideal for individuals who are passionate about delivering exceptional customer experiences and empathizing with customers who are facing financial challenges. You will be part of a dynamic team that works together to find solutions that...

  • Customer Service Representative

    2 weeks ago

    Adelaide, South Australia beBeeCareer Full time $35,000 - $45,000

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team.This role involves providing exceptional customer service, handling POS transactions, and maintaining high standards of safety and accuracy.You will play a crucial role in keeping our stores in top shape through effective merchandising, inventory management, and...

  • Customer Service Representative

    1 week ago

    Adelaide, South Australia beBeeService Full time $13 - $27

    Job Title: Customer Service RepresentativeAbout the Position:We are seeking enthusiastic team members who love working in a fast-paced, volume-driven environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service, driving sales, and taking on responsibilities when needed.Your key duties will...