Restaurant Operations Manager
2 weeks ago
Restaurant Operations Manager
About the RoleWe are seeking a Restaurant Operations Manager to join our team at TGI Fridays. As a Restaurant Operations Manager, you will be responsible for the day-to-day operations of the restaurant, including managing staff, ensuring excellent customer service, and maintaining high standards of food quality and safety.
Key Responsibilities- Manage up to 30 staff, including training, rostering, and on-shift management.
- Oversee the Front of House operational aspects of the business.
- Ensure adherence to and auditing of OH&S and Food Hygiene procedures.
- Identify opportunities to build sales and revenue while controlling costs.
- Deliver superior service and quality to ensure outstanding guest experiences.
- Drive a positive working environment and lead by example as a senior restaurant leader.
- Demonstrated hospitality experience within a high-volume restaurant environment.
- Qualifications in Hospitality are preferred but not essential.
- Proven management experience with outstanding leadership capability and customer service focus.
- A can-do attitude with the ability to act efficiently and resiliently.
- Drive to create a supportive culture that motivates and develops your team.
- Ability to work productively during busy trading periods, including weeknights and weekends.
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