Restaurant Operations Manager

4 weeks ago


Chadstone, Victoria, Australia TGI Fridays Full time
Restaurant Operations Manager

At TGI Fridays, we're seeking a skilled Restaurant Operations Manager to join our team. As a key member of our management team, you'll be responsible for leading the Front of House operations in our fast-paced restaurants.

Your key responsibilities will include:

  • Managing up to 30 staff, including training, rostering, and on-shift management.
  • Overseeing the overall management of the FOH operational facets of the business.
  • Ensuring adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue while controlling costs.
  • Delivering superior service and quality to ensure outstanding guest experiences.
  • Driving a positive working environment and leading by example as a senior restaurant leader.

About you:

  • Demonstrated hospitality experience within a high-volume restaurant environment.
  • Qualifications in Hospitality are preferred, but not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • A can-do attitude with the ability to act efficiently and resiliently.
  • A drive to create a supportive culture that motivates and develops your team.
  • The ability to work productively during busy trading periods, including weeknights and weekends.

We offer a comprehensive 'Manager in Training program, which will provide you with all the tools you need to succeed. You'll also be invited to participate in the TGI Friday's Australia Management Incentive Scheme, which allows for uncapped profit share earning potential.



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