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Restaurant Operations Manager
2 months ago
Role Overview
ZSG is seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Chadstone Village. As a key member of our front-of-house team, you will be responsible for overseeing the day-to-day operations of the store, managing key performance indicators of exceptional customer service, and supervising and coaching team members to deliver an exceptional ZSG experience.
Key Responsibilities
- Oversee the day-to-day operations of the store, ensuring seamless execution of restaurant operations
- Manage all expected key performance indicators of exceptional customer service, including customer satisfaction and loyalty
- Supervise and coach team members to deliver an exceptional ZSG experience, focusing on quality, safety, and efficiency
- Deliver ZSG food quality and safety standards, ensuring compliance with company policies and procedures
Requirements
- Highly motivated natural leader with a passion for food and restaurant operations
- Proven experience in restaurant management, with a minimum of 2 years in a supervisory role
- Ability to build and lead a high-performing team in a fast-paced environment
- Excellent communication and interpersonal skills, with a positive 'can-do' attitude
How to Apply
Submit your resume and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you