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Senior Business Relationship Manager
2 weeks ago
About the Position
We are seeking a seasoned Business Development Professional to join our dynamic Sales team. This role is ideal for someone who excels in cultivating client relationships, driving revenue growth, and delivering exceptional service.
Key Responsibilities:
- Establish strong, multi-level connections with clients across diverse industries.
- Develop and execute business growth strategies aligned with customer objectives.
- Conduct regular customer reviews and provide tailored business insights.
- Collaborate internally to resolve service issues and enhance customer experience.
- Identify opportunities to cross-sell and expand service offerings across business units.
- Monitor account performance and manage forecasting through CRM tools.
- Support the reduction of disputes, credit notes, and customer churn.
- Stay informed on industry trends, client initiatives, and compliance updates.
- Advocate for your customers internally and lead strategic solutioning efforts.
About You
You will be a commercially astute professional with a background in sales or business development. You'll have strong communication and problem-solving skills, and the ability to work cross-functionally to support customers and deliver results.
Requirements
- A minimum of 3 years' experience in a client-facing sales or business development role.
- Experience working with large or complex accounts, preferably in logistics or transport.
- Strong analytical skills and Excel proficiency.
- Confidence in preparing and delivering presentations and business reviews.
- Tertiary qualifications in Business, Sales, Marketing or a related field (preferred).
What We Offer
- A supportive, inclusive, and high-performing team environment.
- Opportunities for growth and professional development.
- Competitive compensation and benefits package.
- The chance to work with leading brands.
About Us
We prioritize our customers, people, and planet. We continuously innovate and improve our services. We are driven by passion and purpose.