Front Desk Supervisor

6 days ago

Bendigo, Victoria, Australia beBeeLeadership Full time £27,000 - £29,000
Job Description

The Front Desk plays a pivotal role in creating a positive and professional first impression for visitors, clients, and staff alike. This department is responsible for overseeing front desk operations, handling inquiries, and ensuring seamless communication between guests and internal teams.

Key Responsibilities:

  • Maintain a welcoming and well-organized reception area.
  • Manage check-ins, check-outs, and appointment scheduling efficiently.
  • Handle phone calls, emails, and correspondence in a professional and courteous manner.
  • Supervise front desk staff, including scheduling rotas to ensure consistent coverage.
  • Promote accurate and efficient use of booking systems.
  • Collaborate with other departments to facilitate smooth day-to-day operations.

Requirements:

  • Strong leadership skills with the ability to motivate team members.
  • A customer-focused approach that ensures exceptional service delivery.
  • The capacity to handle multiple responsibilities in a fast-paced environment.

This role involves supervising a team of front desk staff and serving as the primary point of contact for visitors and clients.

The ideal candidate will possess strong leadership skills, a customer-focused approach, and the ability to handle multiple responsibilities in a dynamic environment.

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