Business Optimization Lead

2 weeks ago


Sydney, New South Wales, Australia Plenti Full time
About Plenti

Plenti is a leading fintech lender, revolutionizing the personal lending market with its cutting-edge technology and exceptional customer service. As a company that values innovation and growth, we are constantly seeking talented professionals to join our dynamic team.

We have approximately 200 employees based in Australia and are committed to delivering outstanding customer experiences while maintaining a strong market presence. With annual revenue exceeding $150 million, we are well-positioned for continued success.

Job Description

Senior Business Analyst Role:

We are seeking an experienced Senior Business Analyst to play a crucial role in optimizing and scaling processes across our Operations and Sales functions. This strategic position involves driving efficiency, strategic planning, high-level stakeholder engagement, and analytical thinking to deliver best-in-class customer and partner experiences.

The successful candidate will work closely with product and engineering teams to design and implement new processes, enhance existing ones, and automate workflows within the Zoho ecosystem and other CRM tools. A key focus area will be process development, optimization, and automation to support our business growth.

Main Responsibilities:



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