Broker Support Specialist

4 weeks ago

Melbourne, Victoria, Australia Liberty Financial Group Full time

Unlock Your Potential

We're seeking a highly motivated and customer-focused Broker Support Specialist to join our dynamic team at Liberty Financial Group. As a key member of our team, you will play a vital role in delivering exceptional service to our brokers and their customers.

About the Role

  • Provide proactive and personalized support to brokers, ensuring seamless communication and resolution of queries.
  • Collaborate with our Head of Broker, BDMs, and Lending specialists to drive business growth and improve customer satisfaction.
  • Develop and maintain strong relationships with brokers, understanding their needs and preferences to deliver tailored solutions.
  • Stay up-to-date with industry trends, regulatory changes, and product updates to provide expert advice and guidance to brokers.
  • Contribute to the development of sales strategies and initiatives to drive business growth and revenue.

What We Offer

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including wellness programs, social events, and professional development opportunities.
  • A dynamic and supportive work environment, with a focus on collaboration, innovation, and continuous learning.
  • The opportunity to work with a leading financial institution, shaping the future of consumer lending.

Requirements

  • 2+ years of experience in broker support, customer service, or sales support.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with brokers and internal stakeholders.
  • Proactive and self-motivated, with a strong work ethic and ability to work independently and as part of a team.
  • Strong computer skills, with experience using salesforce systems and other productivity tools.

Why Join Us?

At Liberty Financial Group, we're committed to creating a dynamic and inclusive work environment that fosters growth, innovation, and collaboration. We offer a range of benefits and opportunities to support your career development and well-being. If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.

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