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Dispute Resolution Specialist
2 weeks ago
Discover a challenging role that will allow you to develop your skills and advance in your career. We are seeking an experienced dispute resolution specialist to join our team.
About the RoleThis is an exciting opportunity for a customer-focused professional to work with us. You will be responsible for managing complaints and disputes, assessing and investigating policies, and providing technical support and advice to claims and underwriting areas.
The ideal candidate will have experience in dispute resolution, a strong general insurance or legal background, and a solid understanding of risk, compliance, and policy. They will also have excellent communication and problem-solving skills, as well as the ability to influence and negotiate with internal and external stakeholders.
Key Responsibilities
- Manage end-to-end complaints and disputes for all General Insurance products.
- Assess and investigate policies, legislation, and expert evidence.
- Provide technical support and advice to claims and underwriting areas.
- Engage with customers and internal/external stakeholders.
Benefits
We offer a range of benefits to help provide holistic support for your work life. As a QBE employee, you will have access to:
- 'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance.
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice.
- 18 weeks' gender-equal flexible leave for all new parents, including paid super.
- The ability to maximise retirement savings through voluntary super contributions and company matching.
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums.
- Additional leave and support through QBE's Family Domestic Violence First Responder Network.
- Discounts on insurance products, car hire, hotels, goods and services.
Culture and Values
We value our employees' experiences and are proud to have been recognised for several awards. Our culture is built around teamwork, innovation, and customer focus, which allows us to deliver outstanding results and drive growth.
How to Apply
To submit your application, click 'Apply' and follow the step-by-step process. We look forward to hearing from you
