Personal Injury Claims Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeClaims Full time $79,500
Job Title:

Claims Services Officer

Overview:

This role presents an exciting opportunity for someone who thrives in a dynamic team environment and seeks to enhance their career with a reputable organization.

Key Responsibilities:
  • Lodge new personal injury claims and validate details for accuracy
  • Gather, investigate, and follow up on additional information to complete lodgements
  • Prepare, proof, and send outbound correspondence
  • Manage incoming and outgoing claim information, including digital indexing, scanning, and archiving
  • Coordinate travel and accommodation for injured workers where required
  • Handle complex escalations from business partners
  • Review and release claim documentation in line with privacy regulations
  • Support the team with general administrative tasks and process improvement initiatives
Requirements:
  • Strong analytical skills and ability to manage multiple priorities
  • Excellent communication skills, both written and verbal
  • Organisation and time management skills, with ability to prioritise and meet deadlines
  • Problem-solving ability, thinking critically to find solutions
  • Adaptability and resilience in a fast-paced and changing environment
  • Experience in administration, business operations, or insurance highly regarded
  • Knowledge of web-based administration systems a plus

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