Banquets Supervisor
3 weeks ago
Job Summary
The Banquets Supervisor will play a significant role in the daily supervision of banquet operations and the team, maintaining sanitation standards, and assisting the talent and all aspects of the events.
CORE WORK ACTIVITIES
- Managing Daily Operations
- Supervise and coordinate banquet staff activities during events, ensuring banquet rooms are arranged according to client specifications and company standards.
- Welcoming and assisting guests to ensure their satisfaction, effectively communicating with kitchen staff for prompt and efficient service.
- Maintain cleanliness, sanitation, and organization of work areas, addressing guest complaints and issues professionally.
- Assist in event planning and execution, including setup and clean-up, training and mentoring new staff members.
- Welcome and acknowledge all guests according to hotel standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Manage the daily operations ensuring that the talent is briefed on the service expectations.
- Ensure talent is working together as a team to ensure optimum service and that guest needs are met.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Benefits
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- 'Great Places to Work' certified
About Us
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
Join Our Culture
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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