Room Service Supervisor

6 months ago

Sydney, Australia Marriott International, Inc Full time

**Job Number** 24021493

**Job Category** Food and Beverage & Culinary

**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

**Associate Journey**:

- Ensure efficient, friendly and professional beverage service is provided to all guests.
- Provide for guests and patrons an experience and environment they feel meets their expectations.
- Familiarize yourself with VIP and regular guests to ensure their requests and needs are met.
- Set up systems to protect and maintain control of bar service equipment, correctly recording breakages and carry our regular stock takes.
- Ensure all beverages are concocted Marriott to standard recipes and maintain beverage cost at the percentage detailed in the budget or as instructed by the Restaurant and Bar Manager
- Set up and maintain a weekly cleaning schedule for the bar area to achieve the highest possible hygiene and cleaning standards.
- Ensure all mis-en-place is completed prior to guests arriving.
- Ensure staff are competent in beverage and wine list knowledge and can maximize sales to guests.
- Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted.
- Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
- Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.
- Follow all company policies and procedures.

**Supervisor Competencies**

**Leadership**:

- Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with its values.
- Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
- Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.

**Managing Execution**
- Driving for Results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required
- Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

**Building Relationships**:

- Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Banquets - Have a working knowledge of service standards, procedures and techniques for executing banquet event orders to include banquet /meeting room set up and strike, banquet design, and banquet beverage set-up and controls. Event Services - Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
- Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with company values.

**Basic Competencies**
- Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Reading & writing Comprehension - Understanding written sentences and paragraphs in work related documents.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they a

  • Mail Room Supervisor

    6 months ago

    Sydney, Australia FUJIFILM Full time

    **OUR STORY** FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are...

  • In Room Dining Supervisor

    3 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24159741 **Job Category** Rooms & Guest Services Operations **Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s...

  • In Room Dining Supervisor

    6 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24092353 **Job Category** Food and Beverage & Culinary **Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Natural Talent** Explore an exciting new career path at W Hotels where your natural talent is...

  • Living Room Bar Supervisor

    3 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24159771 **Job Category** Rooms & Guest Services Operations **Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Authentically You** Explore an exciting new career path at W Hotels where your authenticity is...

  • Housekeeping Services Supervisor

    7 months ago

    Sydney, Australia The Star Entertainment Group Full time

    **The Darling Hotel: Where Luxury Meets Forbes Five-Star Excellence!** Step into the epitome of luxury at The Darling Hotel, Sydney's first and only luxury hotel with the coveted Forbes five-star rating. As a Housekeeping Services Supervisor, you'll play a vital role in delivering impeccable guest service, ensuring all guest rooms are immaculate and...

  • Supervisor-at Your Service

    2 months ago

    Sydney, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24185725 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management When you join the Sheraton family, you become a member of its global...

  • Food & Beverage Supervisor - in Room Dining

    7 months ago

    Sydney, Australia The Star Entertainment Group Full time

    We are currently looking for a passionate leader in the Food & Beverage industry to join the management team within our In Room Dining Department servicing The Star Grand and Forbes 5 star Hotel The Darling. As a Food & Beverage Supervisor will need to be dynamic, well presented, pro-active to the needs of our guests, culturally sensitive and a real people...

  • Room Attendants

    2 months ago

    Sydney, Australia Hilton Full time

    Room Attendants Before you get started **YES**, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you’ll love working for Hilton!** - Access to the world’s best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating...

  • Room Attendants

    4 months ago

    Sydney, Australia Hilton Full time

    Room Attendants Before you get started **YES** , we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you'll love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating...

  • Supervisor-At Your Service

    2 months ago

    Sydney, Australia Marriott Full time

    When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a...

  • Housekeeping Room Attendants

    3 months ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Public Transport** **Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and...

  • Housekeeping Room Attendants

    7 months ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **Exciting Part Time opportunities now exist for enthusiastic and reliable Housekeeping Team Members to join our amazing and friendly team!** **About...

  • Room Service Attendant

    3 weeks ago

    Sydney, Australia The Star Grand Hotel & Residences Full time

    About The Star Grand Hotel & Residences At The Star Grand Hotel & Residences, we offer exceptional luxury experiences, combining world-class amenities with personalized service. We are dedicated to providing our guests with the highest standard of comfort, and we’re looking for a Room Service Attendant to join our dynamic team. This is an exciting...

  • Structures Site Supervisor

    6 months ago

    Sydney, Australia Redpath Partners Full time

    Structures Site Supervisor - $50m 100+ room hotel & mixeduse development - $160k - $220k package We are working closely with a highly reputable tier 2 builder who are seeking a skilled Structures Site Supervisor to work on a $50m 100+ room hotel & mixed-use development in the CBD. **Structures Site Supervisor, Sydney CBD paying between $160k - $220k...

  • Housekeeping Room Attendants

    6 months ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Recently Refurbished Hotel**: - ** Close to Town Hall & World Square** **Exciting Part Time opportunities now exist for reliable and experienced...

  • Housekeeping Room Attendants

    7 months ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team!** **About...

  • Housekeeping Room Attendants

    7 months ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Recently Refurbished Hotel**: - ** Close to Town Hall & World Square** **Exciting Part Time opportunities now exist for reliable and experienced...

  • Housekeeping Room Attendants

    2 months ago

    Sydney, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!**: - ** Close to Town Hall & World Square** **Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing...

  • Supervisor Service Operations

    7 months ago

    Sydney Olympic Park, Australia NSW Government -NSW Rural Fire Service Full time

    **Supervisor Service Operations** **This opportunity offers**: - Ongoing employment - Full time role & 35 hour working week - Attractive annual salary $122,491 - $134,981 p.a. plus 11% superannuation - Location: Sydney Olympic Park - Ongoing learning and development - One ‘Agreed Absence’ leave day per calendar month in recognition of the hours worked...

  • Housekeeping Supervisor

    6 months ago

    Sydney, Australia RAC Full time

    Housekeeping Supervisor - Live and work in the beautiful Karri Valley forest, approximately 15 minutes from Pemberton - Self-contained accommodation and utilities available at a discounted rate - Work for a purpose-led WA organisation **The Role** This role is a fundamental player in leading a high quality Housekeeping team supporting the Housekeeping...