Debt Recovery Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCreditManagement Full time $110,000 - $130,000

Reignite a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

A system administrator of our team will be empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

Our approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. Team members are empowered to reignite a beloved brand by taking charge of managing the credit granted to customers.

The successful candidate will be accountable for collecting invoices due on time and minimizing bad debt write-offs. A key performance indicator is timely collection of customer accounts, which contributes to strong DSO/Aged debt performance and minimal bad and doubtful debt.

The role involves responsibility for ensuring that all claims deducted by customers from remittances are properly supported and authorized, following up regularly with sales staff on any unsupported claims. Regular review of overdue debtors ensures strong DSO/Aged debt performance and minimal bad and doubtful debt.

The ideal candidate must have knowledge of commercial laws, patience and persistence in following up overdue accounts, good communication and interpersonal skills, and experience working with MS Excel. A desirable quality is experience in JDE. The role requires accurate and timely delivery of monthly credit control reporting requirements. Key responsibilities include:

  • Overall responsibility for the Trade Debtors Ledger
  • Accurate and timely delivery of monthly credit control reporting requirements
  • Obtain commercial credit reports for new customers and recommend credit limits based on their credit risk evaluation
  • Ensure PPSR requirements are met including lodgment, discharge and regular review
  • Allocation of EFT payments and cheque deposits
  • Collection follow-ups ensuring that overdues are minimized. Liaise and escalate to Sales/Account Managers problematic accounts
  • Refer and coordinate with collection agencies accounts that Sales failed to collect or those accounts that declared bankruptcies
  • Liaise with Customer Service to ensure timely processing of Customer credit claims that are deducted from remittance.
  • Customer statements and major accounts reconciliation

**Key Performance Indicators/KPIs**: Timely collection of customer accounts, Credit Management, Accurate and up to date PPS Registrations.

**Qualifications**: Essential - Knowledge and work experience on Credit Management, Knowledge about legal options to collect bad accounts, Knowledge of commercial laws, Patience and persistence in following up overdue accounts, Experience working with PPSR, Good communication and interpersonal skills, Organized with high attention to detail, Experienced in MS Excel. Desirable - Finance Qualification, Experience in JDE

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