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Debt Recovery Specialist
2 weeks ago
Our organisation is seeking a Debt Recovery Specialist to play a vital role in our Billing and Collection Division. As a key member of our team, you will be responsible for working with customers to recover high-risk outstanding accounts.
Key Responsibilities:
- Provide exceptional customer service and negotiate tailored outcomes to specific customer needs through both inbound and outbound calls.
- Identify process improvements and implement changes to enhance efficiency.
- Manage all documents, policies, and procedures to ensure compliance with relevant legislation and regulation.
- Develop strategies to improve debt recovery activities and identify opportunities for growth.
About the Role:
This is an exciting opportunity to join our purpose-driven organisation that fosters inclusivity, collaboration, and flexibility. Our people thrive in an environment that inspires growth and challenges them to make a difference.
Why Us?
- We celebrate new thinking at every level, creating opportunities for personal and professional growth.
- We empower employees to design their days with flexible working arrangements.
- We offer a comprehensive benefits package, including a competitive salary, superannuation, and paid leave.
