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Senior Field Technician

1 month ago

North Sydney Council, Australia NBN Co Full time
Job Expectations

We're seeking a skilled and motivated Senior Field Technician to join our team in Nowra or Ulladulla. As a key member of our field service team, you'll play a critical role in delivering exceptional customer service and ensuring the reliability of our network.

About Your Role

As a Senior Field Technician, you'll be responsible for a wide range of tasks, including fault finding, installation, and maintenance of our network infrastructure. You'll work independently, using your technical skills and knowledge to resolve complex issues and deliver high-quality results.

Key Responsibilities
  • Utilize your technical expertise to troubleshoot and resolve complex network issues
  • Install and maintain network infrastructure, including copper and fibre cables
  • Provide exceptional customer service, ensuring timely and effective resolution of customer complaints
  • Collaborate with colleagues to achieve team goals and objectives
  • Develop and maintain knowledge of industry trends and technologies
About You

To succeed in this role, you'll need to be a motivated and autonomous individual with a strong technical background. You'll have a passion for problem-solving and a commitment to delivering exceptional customer service. You'll also need to be comfortable working in a fast-paced environment and be able to adapt to changing priorities and deadlines.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career progression and professional development
  • A dynamic and supportive work environment
  • A device allowance or mobile device
  • Options for salary sacrificing
  • 18 weeks of paid parental leave