Senior Field Technician
4 weeks ago
We're seeking a skilled and motivated Senior Field Technician to join our team in Nowra or Ulladulla. As a key member of our field service team, you'll play a critical role in delivering exceptional customer service and ensuring the reliability of our network.
About Your RoleAs a Senior Field Technician, you'll be responsible for a wide range of tasks, including fault finding, installation, and maintenance of our network infrastructure. You'll work closely with our customers to understand their needs and provide solutions that meet their expectations.
Key Responsibilities- Utilize your technical skills to troubleshoot and resolve complex network issues
- Install and maintain network infrastructure, including copper and fibre cables
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner
- Collaborate with our team to ensure seamless delivery of services and meet customer expectations
To succeed in this role, you'll need to be an autonomous and motivated individual with a strong passion for problem-solving and customer service. You'll have extensive experience in telecommunications, preferably with a Cert 3 or Cert 4 in Telecommunications, and be comfortable working in a fast-paced environment.
What We Offer- A competitive salary and benefits package
- Opportunities for career progression and professional development
- A supportive and inclusive team environment
- A device allowance or mobile device
- Options for salary sacrificing
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