Sales Associate Onsite

1 month ago

Melbourne, Victoria, Australia Stockland Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Stockland. As a Sales Associate, you will play a key role in supporting our customers throughout the sales process, from initial enquiry to settlement.

Key Responsibilities
  • Respond to sales and after-sales enquiries, providing guidance and support to customers.
  • Contribute to sales activities, including pre-qualification, follow-up, and meet-and-greet assistance.
  • Assist in maintaining accurate records and systems, ensuring seamless communication with internal and external stakeholders.
  • Provide a welcoming and helpful interface between the team and key stakeholders, ensuring a positive customer experience.
  • Contribute to the delivery of agreed enquiry conversion rates, minimizing cancellations and maximizing sales.
  • Maintain and update sales systems and processes to optimize enquiry conversion and minimize cancellations.
  • Enhance Stockland's leadership position and reputation in the industry through sustainable sales practices and adherence to our structured sales process.
About You

We are looking for a motivated and customer-focused individual with a passion for driving sales. If you have a strong background in customer service, sales, or administration, and are eager to learn and grow with a career in Stockland, we encourage you to apply.

Key qualifications include:

  • Strong face-to-face customer service experience in a sales, sales support, or administration capacity.
  • Industry experience from within the property industry, builder/developer, or similar.
  • Eagerness to learn, grow, and develop with a career in Stockland.
  • Experience in delivering high-quality administrative tasks and activities, with a strong understanding of technology.
  • Ability to multitask, manage time effectively, and demonstrate initiative.
  • Strong communication and interpersonal skills, with the ability to engage and build rapport with diverse stakeholders.
  • Motivation to work independently or as part of a team.
  • Reliable transportation and a full driver's license.
About Stockland

At Stockland, we are a community-driven organization committed to delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships and providing opportunities for professional and career development. We recognize the importance of flexibility and work-life quality, offering competitive remuneration and benefits, including free access to lifestyle, health, well-being, and financial services products.

We are an equal opportunities employer and welcome applications from Australian Citizens, Permanent Residents, or Open Work Visa holders with more than 12 months' validity from their role start date.

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