Clinical Administrative Support Specialist

5 days ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $60,000 - $80,000

Our organization is seeking a compassionate and experienced Ward Clerk to join our Day Infusion Services team.

Job Role:

The successful candidate will provide front-line support to both our Day Oncology Unit and co-located Oncology and Haematology consulting suites, managing patient bookings using MOSAIQ, conducting pre-admissions and health fund eligibility checks via IBA, preparing and distributing pre-admission paperwork and education packs, liaising with pharmacy for chemotherapy drug verification, coordinating tests and scans for patients, processing admissions and discharges using IBA, and supporting the broader nursing and medical team with reception and general administrative duties.

Key responsibilities include working efficiently in a fast-paced clinical setting, maintaining high attention to detail, and possessing strong interpersonal and customer service skills with a patient-focused approach. Proficiency in MOSAIQ, IBA, and deLacy systems is desirable, as well as experience in oncology/infusion or specialist rooms. A commitment to infection control and patient safety protocols, along with the ability to work collaboratively with a multidisciplinary team, are essential requirements.

Requirements:
  • Previous experience in medical reception or healthcare administration
  • Strong interpersonal and customer service skills
  • High attention to detail and ability to work efficiently in a fast-paced clinical setting
  • Proficiency in MOSAIQ, IBA, and deLacy systems (desirable)
  • Experience in oncology/infusion or specialist rooms (desirable)
Benefits:

As part of our supportive and inclusive team environment, the successful candidate will have opportunities for ongoing training and development, comprehensive orientation program, uniform provided, discounted car parking, and close proximity to public transport.

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